To whom should I address a compliment or complaint about INSPEC equipment?

Please contact our Quality Manager, either by using the feedback form, or, if you prefer, by email to:


Complaints should be addressed to our Quality Manager. Our website provides this facility.

All complaints are acknowledged, registered, recorded and investigated independently and impartially.

The outcome of the investigation is communicated to the complainant.

An appeals procedure is in place, should the need arise.

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