INSPEC Certification Services operations during the coronavirus Covid-19 pandemic

Our offices in Shanghai and Taipei are now working normally.

On 16 March 2020, the UK Government advised companies to arrange for employees to work from home where possible.  Consequently, INSPEC Certification Services department made appropriate arrangements and our UK-based certification staff are now working from home.

Our staff will remain in contact via email, and may arrange web-based communication when necessary and possible.

We do expect some disruption to services however, and thank you all for your patience and understanding during this challenging period.
 

CORONAVIRUS COVID-19

Following the World Health Organization classification of COVID-19 virus as a pandemic, we now expect that our ability to make customer visits and perform certification audits will be affected significantly.

Indeed, with the limitations on travel now being placed by governments around the world, our overseas audits are being curtailed already.  

INSPEC staff will maintain contact with our certificate holders who are due audits / visits, with the aim of fulfilling these as scheduled.  But there is a possibility that domestic visits and audits may have to be postponed at short notice, because of expected UK government decrees. 

INSPEC staff will consult the UK Foreign Office website for travel advice as part of overseas visit planning, and again immediately before undertaking any pre-arranged travel.  

If you have any COVID-19 controls in place, or restrictions upon external visitors, please let us know in advance – and as any details change – before any visit.  

INSPEC has held discussions with other certification organisations and European Notified Bodies on the possible approaches for maintaining certification for customers, should audits / visits have to be postponed.  

We understand these options include, but are not limited to, the following:

  • A six-month extension to certificates which are due to expire during the extraordinary period;
  • Remote auditing by means of camera or other teleconferencing technology;
  • Remote auditing by means of desktop review of data packages (e.g. production records);
  • Production sample testing.

These discussions will be on-going with our industry counterparts. 

Should alternative methods of maintaining certification be required, these will be considered on a case-by-case basis with customers, before a decision is made.