Certification FAQ

To whom should I address a compliment or complaint about INSPEC's Certification service?

Please contact our Quality Manager, either by using the feedback form, or if you prefer, by email to: This email address is being protected from spambots. You need JavaScript enabled to view it.


Complaints should be addressed to our Quality Manager. Our website provides this facility.

All complaints are acknowledged, registered, recorded and investigated independently and impartially.

The outcome of the investigation is communicated to the complainant.

An appeals procedure is in place, should the need arise.

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